Terms and Conditions

 
Detailed Description of Good and / or Services
Exquisite Snacks CC is a business in the snack packaging and distribution industry that markets packaged snack products.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 working days and delivery confirmed by way of Order No.

Return and Refunds Policy
The provision of goods and services by Exquisite Snacks CC is subject to availability.  In cases of unavailability, Exquisite Snacks CC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

Customer Privacy Policy
Exquisite Snacks CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted
Payment may be made via Visa, Master Card credit cards, Paypal or by bank transfer into the Exquisite Snacks CC bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Exquisite Snacks CC by Virtual Card Service (Pty) Ltd who are the approved payment gateway for First National Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details
Customer details will be stored by Exquisite Snacks CC separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility
Exquisite Snacks CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and Exquisite Snacks CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Unit 8 Constantiaberg Business Park, Princessvlei Rd Diep River 7800, Cape Town South Africa.

Variation
Exquisite Snacks CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information
This website is run by close corporation based in South Africa trading as Exquisite Snacks CC and with registration number CK 91/19386/23 represented by Michelle du Plessis, Sole Member.

Export Restriction
The offering on this website is available to South African clients only.

Exquisite Snacks CC contact details
Telephonic Support: 021 7065858 | Email Support: info@exquisitesnacks.co.za